How long does it really take?

7-14 business days depending on complexity. Landing page 7 days, business website 10 days, e-commerce 14 days. With written guarantee: 10% discount for each day of delay.

What happens if I don't like the result?

You have 2 rounds of revisions included. If still unsatisfied, full 100% refund within 7 days of launch. Zero risk.

Can I update the site myself afterward?

Absolutely yes. We use intuitive CMS. Plus we provide complete training and step-by-step documentation.

Does the price include hosting and domain?

Yes, first year included in project price. From second year: hosting €150-300/year, domain €15-30/year.

Will the site be visible on Google?

Yes, basic or advanced SEO included: sitemap, meta tags, optimized speed, mobile-first structure.

Do you offer maintenance after launch?

Yes, first 30 days of free support included. Then maintenance packages from €200-400/month.

Privacy Policy - Pixarts

1. Data Controller

The Data Controller for personal data processing is:

Fl1 s.r.o.

operating under the trade name "Pixarts"
Registered office: Moskevská 1464/61, Vršovice, 101 00 Praha 10, Repubblica Ceca
IČO (Partita IVA ceca): 04626664
Email: bo2@fl1.cz

2. Types of Data Collected

2.1 Data voluntarily provided by the user

Through the contact form we collect:

Required data

• Full name
• Email address
• Phone number

Optional data

• Project description
• Estimated budget
• Desired timeline

2.2 Automatically collected data

During website navigation, the following data is automatically collected:

• IP address (anonymized)
• Browser type and device
• Operating system
• Pages visited and time spent
• Traffic source (referrer)
• Site interaction data

2.3 Data collected via cookies

For detailed information about cookies used, please see our Cookie Policy.

3. Purposes and Legal Basis of Processing

Purpose	Legal basis	Data processed
Responding to contact requests	Art. 6.1.b GDPR	Name, email, phone, project details
Providing requested services	Art. 6.1.b GDPR	Identification data, billing data
Invoicing and tax compliance	Art. 6.1.c GDPR	Billing data
Anonymous statistical analysis	Art. 6.1.f GDPR	Anonymized navigation data
Direct marketing (newsletter)	Art. 6.1.a GDPR	Email
Advertising profiling	Art. 6.1.a GDPR	Navigation data, interests

4. Processing Methods

Personal data is processed using electronic and/or paper tools, with logic strictly related to the purposes indicated above and, in any case, in a way that guarantees the security and confidentiality of the data.

Security measures adopted:

✓SSL/TLS encryption for all communications
✓Data access limited to authorized personnel
✓Regular encrypted backups
✓Servers located in secure infrastructures
✓Security incident management procedures

5. Data Retention Period

Data type	Retention period
Contact data (unconverted leads)	24 months from last contact
Contract and billing data	10 years from contract conclusion
Navigation data	26 months (GA4 setting)
Direct marketing data	Until consent withdrawal
Profiling cookies	See Cookie Policy

6. Data Recipients

6.1 Service providers (Data Processors)

Provider	Service
Google Ireland Limited	Google Analytics 4
Stripe, Inc.	Payment processing
Meta Platforms Ireland Ltd	Facebook Pixel
Google LLC	Google Ads

6.2 Third-party embedded content

The site may embed content from:

• YouTube (videos)
• Google Maps (maps)
• Social network (widget)

6.3 Other recipients

• Competent authorities, upon legitimate request
• Legal and tax consultants, for mandatory compliance

7. Extra-EU Data Transfers

Some of our service providers are located outside the European Economic Area (EEA), particularly in the United States.

For these transfers we rely on:

•European Commission adequacy decision - EU-US Data Privacy Framework for certified providers
•Standard Contractual Clauses (SCC) - approved by the European Commission
•Supplementary measures - of technical and organizational security

8. Data Subject Rights

Under Articles 15-22 of the GDPR, you have the right to:

Access (Art. 15)

Obtain confirmation of processing and a copy of your data

Rectification (Art. 16)

Correct inaccurate or incomplete data

Erasure (Art. 17)

Request deletion of your data

Restriction (Art. 18)

Restrict processing in certain circumstances

Portability (Art. 20)

Receive your data in a structured, readable format

Objection (Art. 21)

Object to processing based on legitimate interest

How to exercise your rights

You can exercise your rights by sending a request to:

Email: bo2@fl1.cz

We will respond to your request within 30 days. In complex cases, the deadline may be extended by an additional 60 days, with prior notice.

Complaint to Supervisory Authority

You have the right to lodge a complaint with the Data Protection Authority:

For users in Italy:

Garante per la Protezione dei Dati Personali - www.garanteprivacy.it

For users in Czech Republic:

Úřad pro ochranu osobních údajů (ÚOOÚ) - www.uoou.cz

9. Data Provision

Providing data marked as mandatory in the contact form is necessary to respond to your request. Failure to provide this data makes it impossible to process the request. Optional data allows us to provide a more personalized service but is not essential.

10. Automated Decision-Making

We do not carry out automated decision-making processes, including profiling, that produce legal effects or significantly affect you.

11. Minors

Our services are intended for a professional audience (businesses and professionals). We do not knowingly collect personal data from minors under 16 years of age. If you believe we have collected data from a minor, please contact us immediately.

12. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be published on this page with an indication of the last modification date. For substantial changes, we will notify you via a notice on the site or, if we have your email address for marketing purposes, via direct communication.

13. Contacts

For any questions regarding this Privacy Policy or the processing of your personal data:

Fl1 s.r.o. (Pixarts)

Moskevská 1464/61, Vršovice
101 00 Praha 10, Repubblica Ceca
Email: bo2@fl1.cz

This Privacy Policy complies with Regulation (EU) 2016/679 (GDPR) and applicable data protection legislation.